Bad day at work...

So today was a bad day. I had a dog booked named Pepper. He was an Aussie/Berner/Chow mix. There were some notes on his card about him being bad for his last groom. He's an outdoor dog, and he only gets groomed once a year. When I tried to take the dog back, the owners tried to come with me. I explained to them that Petco's P&P's clearly state that owners are not permitted in the salon. We have full length windows that they are welcome to watch thru, but they can't help. The owner then said "well, I'd better not get a call in an hour saying you can't groom him!" (This sure sounds promising, eh?) My bather took the dog back to the kennel. Suddenly I hear screamiong, so I come running back. The dog is in the kennel, but she can't shut the door, because every time she reaches towards the door, the dog lunges at her.(Oh, why didn't I just send the dog home now??) So then we tried to groom him... the dog broke the restraints and ended up pinning me against the wall with it's teeth at my throat. (Okay, I'm sending him home now.) So I call my GM in, and she says "you can't send the dog home! You have to finish grooming him!" (This is why I hate working for someone who's not a groomer!) So I told her "my clippers are on my desk, have fun!" Seriously, she wanted me to risk my face to get this dog groomed?! What a B.